Careers
Work with us.
Good health starts here
We constantly assess mental happiness, rest levels, substance relationships and ergonomic safety within our own Australian offices.
We reward our employees
AusHealth holds quarterly Reward & Recognition programs to acknowledge the professional achievements of staff members.
We're here to support you
Every AusHealth employee has access to free confidential counselling – from work-related concerns to financial advice.
Advance your career with us
We provide all our employees with opportunities to thrive and progress in their specialisation throughout their AusHealth employment.
No matter your role, it’s easy to come to work knowing that you’re helping build a happier, healthier future for someone else.
Current vacancies
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Do you have a passion for research and discovery?
Do you thrive in a highly organised environment and want to make a difference?
Join a successful company where profits go to medical research.
Exciting and fast-paced industry
Collaborative and supportive team culture.
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
Our services include:
• Drug and alcohol testing, programs, and policies.
• Drug and alcohol testing products.
• Wellness checks and workplace vaccinations programs.
About the Role
You would be assisting in the development and commercialisation of AusHealth’s scientific and medical research portfolio by obtaining new business and managing ongoing relationships in the existing portfolio. Developing medical research initiatives through to a commercial reality working with Hospitals and Universities.
What will my day to day look like?
Your responsibilities include but are not limited to the following:
• Identify technologies and projects in CALHN and other South Australian research institutes suitable for commercial development.
• Undertake market research of current and proposed projects to contribute to commercialisation strategies.
• Develop and implement project development strategies to achieve corporate objectives.
• Prepare data packages for current and prospective business partners.
• Act as the liaison between AusHealth and external key decision makers to negotiate contract terms of business.
• Establish, develop and maintain relationships with key customers and decision makers through business development and networking activities.
• Provide clear and timely internal and external communication regarding projects.
• Maintain accurate project documentation.
• Write grant applications and seek funding for research.
Essential Criteria
• Degree qualified in Medical, Science or Legal, or capable of demonstrating equivalent experience.
• Proven experience in commercial development of research outcomes, particularly in the health and medical sciences fields.
• Excellent written and verbal communication skills, including the delivery of presentations and participation at seminars.
• Demonstrated effective negotiating skills.
• Aptitude for problem solving and tailoring solutions to suit the circumstances.
• Strong attention to detail and well-developed analytical skills.
• Ability to be team-focused and work independently.
• Results-driven, innovative and resourceful attitude.
• Proactive, positive and energetic approach with a commitment to providing excellent service and a desire to interact with the market and build client relationships
What do I need?
To be successful in this role, you will have:
• Excellent interpersonal and communication skills
• Exceptional organisation and time management
• Demonstrated experience in a fast-paced role.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered
- Do you have a passion for customer service?
- Access Salary Packaging Benefits of up to $15,900 per FBT year
- Unique after hours / overnight opportunity
- Immediate start preferred
About Us
AusHealth is an Australian-owned, profit-for-purpose medical research company passionate about helping Australians to live happier and healthier lives. Our Work division provides various products and services that help in creating and maintaining a safe workplace environment with a strong focus on Drug & Alcohol Policies & Testing Services, with 100% of the profits made servicing our extensive national client base, being used to fund world-first medical research and technologies, developed right here in South Australia.
Due to ongoing growth and changes within the company, we are currently looking for an After Hours Customer Service Specialist to help support our existing team in providing exceptional round the clock service to our clients.
The After Hours Customer Service Specialist will be responsible for delivering exceptional service, with a strong customer centric approach to support external and internal stake holders via effective, professional & accurate management of all incoming communications. They will also be instrumental in supporting the delivery of quality service to all AusHealth clients, by managing various pre-planned & ad hoc testing sessions in line with all standard processes and procedures.
About the Role
Reporting to the Customer Service Team Leader you will be required to:
• Receive and respond to incoming calls, emails and other enquiries relating to drug & alcohol testing, immunization clinics, respiratory fit mask testing and more
• Timely & effectively fulfil all incoming Post Incident booking requests, including the sourcing and scheduling of collectors
• Manage, resource and plan client drug and alcohol testing schedules, immunization clinics, and respiratory fit mask testing in line with relevant client needs
• Arrange and book travel requirements for Collectors, Nurses, Trainers & other AusHealth Work staff as required with consideration to cost effective arrangements and fatigue management
• Processing and actioning of any required paperwork received in line with company policies and client SOPs, including the processing of payments as required
• Additional support to the wider Customer Service team, in times of excess workload to ensure all client obligations are being met in a timely and efficient manner
• Working on a variable & rotational roster with the flexibility to backfill shifts as required to cover for leave and staff shortages, including but not limited to weekend & overnight on call availability
About You
To be successful in this role, you will bring:
• Previous experience in a customer service or administration role
• Demonstrated customer service skills including the ability to establish positive relationships with internal and external customers, able to determine & address customer requirements and effectively deal with difficult customers
• Well-developed interpersonal skills including written and verbal communication, negotiation, and teamwork
• Strong communication allowing to easily convey clear and concise information both verbally and written
• Experience in assessing priorities and working quickly and accurately to produce work of a high standard in a busy environment
• Strong administration skills including competence in using electronic databases and IT solutions to access and enter information with a high attention to detail and data entry accuracy
This role will be offered on a Permanent Part Time basis with a split roster of 60 hours per fortnight (6pm - 6am), with additional ad hoc hours available in peak times including but not limited to, weekend and after hour needs. Applicants with experience working overnight shifts will be highly favoured, but not an essential requirement.
If you feel you have the skills and passion to make this role your own, please apply with your resume and cover letter outlining your suitability for the role. Respectfully, no recruitment agencies please and only candidates holding full eligibility rights to work in Australia will be considered.
Shortlisting will start immediately, so candidates are encouraged to apply early.
Do you have a passion for Customer Service and Sales?
Are you a highly organised and motivated person wanting to make a difference?
Join a successful company where profits go to medical research.
Exciting and fast paced industry
Be a part of a passionate and dedicated team.
Collaborative and supportive team environment.
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
Our services include:
• Drug and alcohol testing, programs, and policies
• Drug and alcohol testing products
• Wellness checks and Workplace
• Vaccinations Programs
Collaborating daily with the National Sales, Account & Customer Service Manager, Customer Service Team Leader and Customer Service Team.
About the Role
You would be responsible for delivering exceptional customer service, ensuring a customer centric approach to supporting external and internal stake holders and support the delivery of quality service and cross sales to AusHealth clients.
What will my day to day look like?
Your responsibilities include but are not limited to the following:
• Responding to customer enquiries and processing orders
• Plan weekly, monthly and annual drug and alcohol testing schedules for clients.
• Provide telephone support to drug and alcohol testing clients and provide solutions
• Follow up with new and existing clients on behalf of the National Sales Manager
• Provide support to National Sales, Account and Customer Service Manager
Essential Criteria
• Excellent computer literacy skills with proficiency in the MS Office suite.
• Previous experience in a sales, customer service or administration role is highly desirable
• Demonstrated customer service and sales skills including the ability to establish positive relationships.
• Well-developed interpersonal skills including written and verbal communication, negotiation and teamwork.
• Customer-focussed attitude.
• Ability to stay calm in stressful situation and trouble shoot
• High level of attention to detail and data entry accuracy.
What do I need?
To be successful in this role, you will have:
• Excellent interpersonal and communication skills
• Exceptional organisation and time management
• Demonstrated experience in a fast-paced role.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail
• Helping clients resolve any issues related to their orders or bookings
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.