Careers
Work with us.
Good health starts here
We constantly assess mental happiness, rest levels, substance relationships and ergonomic safety within our own Australian offices.
We reward our employees
AusHealth holds quarterly Reward & Recognition programs to acknowledge the professional achievements of staff members.
We're here to support you
Every AusHealth employee has access to free confidential counselling – from work-related concerns to financial advice.
Advance your career with us
We provide all our employees with opportunities to thrive and progress in their specialisation throughout their AusHealth employment.
No matter your role, it’s easy to come to work knowing that you’re helping build a happier, healthier future for someone else.
Current vacancies
Great opportunity to build your career within the Health Industry
Permanent Full-Time Opportunities
Salary sacrifice (up to $15,900)
Flexible working arrangements including the option of compressed work weeks
Access to WHEREFIT, a discounted Staff Fitness and Wellbeing Program
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces, hospitals, and healthcare.
With the profits made from our workplace safety services and billing resolutions, we fund ground-breaking medical research conducted right here in Australia.
How will I help?
The Learning and Development Coordinator (AusHealth Hospitals) is responsible for the coordination and administration of a range of learning and development activities and projects as directed by the Learning and Development Manager.
What will my day to day look like?
Your responsibilities include, but are not limited to the following:
- Manage the coordination, administration and scheduling of learning programs including assessing training needs, through to design and delivery and evaluation of their success.
- Assist with the maintenance of a Learning and Development calendar.
- Research and advise on learning and development opportunities as required.
- Co-ordinate planned and adhoc training requests.
- Co-ordinate the delivery of the Hospitals induction program for all new employees.
- Review and liaise with external training providers as required.
- Maintain staff training records.
- Maintaining the Learning Management System, uploading training attendance records and monitoring online compliance training completion.
- Adhoc travel may be required.
What do I need?
To be successful in this role, you will have:
- Experience in a similar role with strong administrative and coordination experience.
- Current working knowledge of relevant industry developments, legislation and practices.
- Excellent time management skills and ability to prioritise multiple tasks.
- Excellent presentation, meeting facilitation and communication skills.
- Strong administration and organisational skills.
- Highly developed computer system application skills.
- High level of written and oral communication skills.
- Demonstrated ability to work both independently (act on own initiative, work unsupervised, take ownership of solutions and effectively prioritise workload).
- Strong attention to detail.
So, why join us?
• Increased take-home pay with access to salary sacrifice, as part of a Charity
• Access to Salary Packaging and Novated Leasing
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
If you are highly motivated, with a passion for learning and development, please apply now!
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
Shortlisting will commence immediately, so applicants are encouraged to complete the screening questions while applying for the positon.
No Agencies or Agency representations thank you.
Do you enjoy communicating with people?
Are you self-motivated and pro-active?
Are you passionate about working within the Health Industry?
Do you want to be part of a National Company that has a great community feel?
Salary sacrifice (up to $15,900)
Access to Wherefit, a discounted workplace health and fitness program available to AusHealth staff.
Flexible working arrangements including the option of compressed work weeks
If you answered "yes" to any of the above, then we want to hear from you!
At AusHealth, we have full time permanent roles available in our Head Office in Underdale, as a Collections and Customer Service Officer, where you will:
o Assisting with the resolution of account queries for patients and Health funds
o Communicate with external stakeholders including but not limited to Centrelink, Medicare, hospital finance staff and third-party financial counsellors.
o monitoring and following up outstanding debtors balances, processing of approved debt waivers and write-offs.
o
o Working with a variety of software's and systems, including Microsoft Excel and Collect
o Understanding reasons for arrears including financial hardship.
o Always maintain patient and client confidentiality.
What will my day to day look like?
Your responsibilities include but are not limited to the following:
Communicating
• Liaising with patients and external organisations relating to hospital fees and charges (over the phone and via email)
• Undertaking inbound and outbound calls
Managing Portfolio
• Following up and collecting outstanding debt from health funds, other third-party insurers, insurance companies, Workcover and patients according to the Debt Management Policy to ensure maximum outstanding revenue is collected in a timely manner.
• Assisting with the resolution of account queries for patients and Health funds
• Working with a variety of software's and systems, including Microsoft Excel and Collect
• Understanding reasons for arrears including financial hardship
Following Guidelines
• Ensure all contractual requirements, Privacy, and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
• Excellent customer service, communication, and interpersonal skills
• Excellent ability to negotiate, problem-solve, resolve conflict and work in a high paced environment.
• The ability to have challenging conversations and empathy with vulnerable customers including those facing hardship.
• Ability to work collaboratively with a team.
• Intermediate Microsoft Excel skills
You may also possess one/some/all the desirable skills we look for, including:
• Previous Health Fund Inpatient billing or Collections experience
• Knowledge of the Debt Collection guidelines and legislation (Desirable)
So, why join us?
• Support for your success including on-the-job training
• An attractive remuneration package
• Industry leading training and personal development
• Support to attain a certificate in Financial Services (Mercantile Agents)
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
Appointment to this role is conditional upon the provision of a National Police Check, Working with Children Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
No Agencies or Agency representations thank you.
- Are you process driven, and great with computers?
- Do you enjoy looking at numbers?
- Are you confident in using and learning new administrative systems?
- Are you passionate about working within the Health Industry?
- Are you self-motivated and pro-active?
- Do you want to be part of a National Company that has a great community feel?
If you answered "yes" to any of the above, then we want to hear from you!
At AusHealth, we have full-time roles available in our Head Office in Underdale, as a Billing and Data Entry Officer, where you will:
- Submit medical claims to health funds via portals, email or post
- Liaise with health funds to check status of claims
- Invoice patients and/or NOK’s directly for medical services
- Demonstrate your excellent data-entry skills
What will my day to day look like?
Your responsibilities include but are not limited to the following:
Communicating
Liaising with patients and external organisations to obtain relevant information (insurance details & billing queries)
Handling Debts and Accounts
Invoice processing - ensuring all necessary documents are submitted to health funds, or patients/NOKs, to ensure revenue is collected in a timely manner
Working with a variety of software's and systems, including Microsoft Excel and Collect
Assisting with other admin duties when required
Following Guidelines
Ensure all contractual requirements, Privacy, and ACCC/ASIC Debt Collection Guidelines are adhered to
What do I need?
To be successful in this role, you will have:
- Excellent customer service, communication and interpersonal skills
- Ability to work autonomously
- Ability to work collaboratively with a team
- Ability to problem solve
- High level of accuracy and attention to detail
- Intermediate Microsoft Excel skills
You MAY also possess one/some/all the desirable skills we look for, including:
- Previous Health Fund claims knowledge
- A second language
So, why join us?
- Support for your success including on-the-job training
- An attractive remuneration package
- Industry leading training and personal development
- Support to attain a certificate in Financial Services (Mercantile Agents)
- Employment Assistant Program (EAP)
- Being an integral part of assisting our Scientific Research into Cancer and Diabetes
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
Closing date for applications is 8th July 2023.
No Agencies or Agency representations thank you.
• Great opportunity to build your career within the Health Industry!
• Permanent Full-Time and Part-Time Opportunities
• Salary sacrifice (up to $15,900)
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces, hospitals, and healthcare.
With the profits made from our workplace safety services and billing resolutions, we fund ground-breaking medical research conducted right here in Australia.
How will I help?
We are seeking for a self-motivated and pro-active individual to join our team based at our office in Bowen Hills QLD.
What will my day to day look like?
Over a rotating roster (between the hours of 7:30am and 6:30pm), your responsibilities include, but are not limited to the following:
• Liaising with patients, Medical Consultants, and external organisations relating to hospital fees and charges (face to face at one of our client hospitals, or over the phone).
• Meet patients in the hospital to obtain financial consent, relevant admission & private health insurance paperwork to collect fees.
• Assisting with the resolution of account queries for patients and Health funds.
• Provide exception customer service through building and maintaining effective relationships.
• Maintain Confidentiality of patient records.
• Ensure all contractual requirements, Privacy and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
• Prior experience in a similar healthcare role (desirable, but not essential).
• Excellent interpersonal and communication skills.
• Exceptional organisation and time management.
• An understanding of private health insurance cover and associated processes (desirable).
• Excellent computer literacy skills with proficiency in the MS Office suite (essential).
• Resilience in having challenging conversations and ability to empathise with vulnerable customers including those facing hardship.
• Ability to work collaboratively with a multi-disciplinary team.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail.
So, why join us?
• Increased take-home pay with access to salary sacrifice, as part of a Charity
• Access to Salary Packaging and Novated Leasing
• Support for your success including industry leading on-the-job training and personal development
• Support to attain competencies in performing the PLO role
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
If you are highly motivated, with a passion for effective customer service please apply now!
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
No Agencies or Agency representations thank you.
Great opportunity to build your career within the Health Industry!
• Salary Range $60,000 - $65,000 per annum (dependent upon experience), plus 11.5% Superannuation
• Plus, Salary sacrifice options up to $15,900 to increase your take home pay.
Who are we?
AusHealth Hospitals began its journey in 1985. Since then, we have expanded to be a trusted partner to over 50 Hospital and Ambulance services nationally. Our delivery model is tailored to each individual client partnering from when a patient first presents to collecting aged debts and everything in between.
How will I help?
We are seeking for self-motivated and pro-active individual to join our team based on-site at Underdale and associated hospitals.
Managing a portfolio of accounts, you will:
• Liaise closely with patients, relatives, admission office, ward staff & health funds.
• Meet patients in the hospital to obtain financial consent, relevant admission & private health insurance paperwork to collect fees.
• Provide exception customer service through building and maintaining effective relationships.
• Maintain Confidentiality of patient records
What will my day to day look like?
Your responsibilities include but are not limited to the following:
• Liaising with patients, Medical Consultants, and external organisations relating to hospital fees and charges (face to face or over the phone)
• Undertaking inbound and outbound calls as well as meeting with patients at the hospital
• Identifying patients that need to be visited and prioritising hospital & patient visits.
• Assisting with the resolution of account queries for patients and Health funds.
• Ensure all contractual requirements, Privacy and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
• Prior experience in a similar healthcare role (desirable, but not essential)
• An understanding of private health insurance cover and associated processes
• Excellent interpersonal and communication skills
• Exceptional organisation and time management
• Excellent computer literacy skills with proficiency in the MS Office suite (Essential)
• Resilience in having challenging conversations and ability to empathise with vulnerable customers including those facing hardship.
• Ability to work collaboratively with a multi-disciplinary team.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail
• A second language or Certificate III in Mercantile Agents will be highly regarded.
So, why join us?
• Support for your success including on-the-job training.
• An attractive remuneration package
• Industry leading training and personal development
• Support to attain a certificate in Financial Services (Mercantile Agents)
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
If you are highly motivated, with a passion for effective customer service please apply now!
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
Shortlisting will commence immediately, so early applications are encouraged.
No Agencies or Agency representations thank you.
Do you have a passion for sales and health and safety? Are you a highly organised and motivated person wanting to make a difference? We want to hear from you.
- Join a successful company where profits go to medical research.
- Salary sacrifice (up to $15,900) Plus $10,000 Travel allowance
- Exciting and fast paced industry
- Be a part of a passionate and dedicated team.
-
AusHealth has a fantastic business opportunity for a dedicated sales support.
Our services include:
- Drug and alcohol testing, programs, and policies
- Education and training
- Drug and alcohol testing products
- Wellness checks and Workplace
- Vaccinations Programs
Collaborating daily with the National Sales and Account Manager, and regular interaction with
-
Customer Service Team, RTO Manager and Logistics Manager.
To be successful, you will have:
- Strong communication skills,
- A ‘Can-do’ attitude and a proven ability to work on multiple projects simultaneously.
- Demonstrated experience in a fast-paced role.
- Takes responsibility and accountability for assigned tasks.
- Excellent attention to detail, with good written and verbal communication skills
- Prepare high end material for proposals and quotations
- Overseeing invoices and sales figures
- Answer queries via email, telephone and provide client support
- Helping clients resolve any issues related to their orders or bookings
- Update customer status in CRM
- Track sales data and work to meet sales quotas and team goals
Your Profile
You are a tech-savvy, confident and reliable person with strong communication skills when interacting
both internally and externally with stakeholders.
-
You take pride in owning your role, providing support to the National Sales and Account Manager.
Your application must include your resume and a cover letter explaining how you meet the requirements of the role and why you are the best candidate for this position, including dedicated home office and reliable Wi-Fi.
Only applications with both a cover letter & resume attached will be considered.
Workplace Trainer & Assessor
• Join a successful company where profits go to medical research
• Become a part of growing and supportive training team
AusHealth is a leading provider of workplace health and safety services, products, and training, used by a number of high-profile organisations and industries across Australia.
AusHealth RTO has a fantastic opportunity for a casual trainer to join our team as a Workplace Trainer and Assessor.
We have opportunities available for a Melbourne, Victoria
In this role, you will support the delivery of education and training services at AusHealth RTO through the delivery of Nationally accredited and non-accredited training courses in the Health & Health & Safety sector. You will participate in validation and review of nationally recognised training and other educational programs and professional development to ensure the highest quality of training is delivered through our Registered Training Organisation (RTO).
The role will ensure the successful delivery of nationally endorsed training packages/accredited courses and/or customised industry courses for AusHealth clients.
Additionally, this role will see the successful candidate:
• Deliver high quality training courses through varied methods of learning across a range of industry sectors.
• Contribute to the development and review of current and new courses.
• Maintain comprehensive knowledge in relation to all relevant training and assessment procedures, policies and processes, industry currency and experience for the programs delivered.
• Contribute to the compliance, regulatory and legislative requirements of the Registered Training Organisation (RTO).
Essential qualifications for this role include:
• TAE40116 with additional units req / 40122 Certificate IV in Training and Assessment.
• Proven experience in facilitating both face to face and online learning to various sized training cohorts.
• Active participation in the ongoing compliance of nationally accredited courses.
Ideally, you will have, but not be limited to:
• A certificate IV in a Health Training course. (Health, Health & Safety, Pathology etc)
• Experience in and commitment to the provision of adult learning and professional development.
• Well-developed oral and written communication and interpersonal skills, including conflict resolution skills and techniques.
• Professional presentation skills.
If you are looking for that exciting new opportunity, and you believe you would be the perfect fit to join the AusHealth team, please apply now!
Workplace Trainer & Assessor
• Join a successful company where profits go to medical research
• Become a part of growing and supportive training team
AusHealth is a leading provider of workplace health and safety services, products, and training, used by a number of high-profile organisations and industries across Australia.
AusHealth RTO has a fantastic opportunity for a casual trainer to join our team as a Workplace Trainer and Assessor.
We have opportunities available for a Melbourne, VIC based trainer and a Adelaide, SA based Trainer.
In this role, you will support the delivery of education and training services at AusHealth RTO through the delivery of Nationally accredited and non-accredited training courses in the Health & Health & Safety sector. You will participate in validation and review of nationally recognised training and other educational programs and professional development to ensure the highest quality of training is delivered through our Registered Training Organisation (RTO).
The role will ensure the successful delivery of nationally endorsed training packages/accredited courses and/or customised industry courses for AusHealth clients.
Additionally, this role will see the successful candidate:
• Deliver high quality training courses through varied methods of learning across a range of industry sectors.
• Contribute to the development and review of current and new courses.
• Maintain comprehensive knowledge in relation to all relevant training and assessment procedures, policies and processes, industry currency and experience for the programs delivered.
• Contribute to the compliance, regulatory and legislative requirements of the Registered Training Organisation (RTO).
Essential qualifications for this role include:
• TAE40116 with additional units req / 40122 Certificate IV in Training and Assessment.
• Proven experience in facilitating both face to face and online learning to various sized training cohorts.
• Active participation in the ongoing compliance of nationally accredited courses.
Ideally, you will have, but not be limited to:
• A certificate IV in a Health Training course. (Health, Health & Safety, Pathology etc)
• Experience in and commitment to the provision of adult learning and professional development.
• Well-developed oral and written communication and interpersonal skills, including conflict resolution skills and techniques.
• Professional presentation skills.
If you are looking for that exciting new opportunity, and you believe you would be the perfect fit to join the AusHealth team, please apply now!