Careers
Work with us.
Good health starts here
We constantly assess mental happiness, rest levels, substance relationships and ergonomic safety within our own Australian offices.
We reward our employees
AusHealth holds quarterly Reward & Recognition programs to acknowledge the professional achievements of staff members.
We're here to support you
Every AusHealth employee has access to free confidential counselling – from work-related concerns to financial advice.
Advance your career with us
We provide all our employees with opportunities to thrive and progress in their specialisation throughout their AusHealth employment.
No matter your role, it’s easy to come to work knowing that you’re helping build a happier, healthier future for someone else.
Current vacancies
• Great opportunity to build your career within the Health Industry!
• Permanent Full-Time and Part-Time Opportunities
• Salary sacrifice (up to $15,900)
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces, hospitals, and healthcare.
With the profits made from our workplace safety services and billing resolutions, we fund ground-breaking medical research conducted right here in Australia.
How will I help?
We are seeking for a self-motivated and pro-active individual to join our team based at our office in Bowen Hills QLD.
What will my day to day look like?
Over a rotating roster (between the hours of 7:30am and 6:30pm), that would involve rosters for Saturday's your responsibilities include, but are not limited to the following:
• Liaising with patients at the respective hospitals, Medical Consultants, and external organisations relating to hospital fees and charges (face to face at one of our client hospitals, or over the phone).
• Meet patients in the hospital to obtain financial consent, relevant admission & private health insurance paperwork to collect fees.
• Assisting with the resolution of account queries for patients and Health funds.
• Provide exception customer service through building and maintaining effective relationships.
• Maintain Confidentiality of patient records.
• Ensure all contractual requirements, Privacy and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
• Prior experience in a similar healthcare role (desirable, but not essential).
• Excellent interpersonal and communication skills.
• Exceptional organisation and time management.
• An understanding of private health insurance cover and associated processes (desirable).
• Excellent computer literacy skills with proficiency in the MS Office suite (essential).
• Resilience in having challenging conversations and ability to empathise with vulnerable customers including those facing hardship.
• Ability to work collaboratively with a multi-disciplinary team.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail.
So, why join us?
• Increased take-home pay with access to salary sacrifice, as part of a Charity
• Access to Salary Packaging and Novated Leasing
• Support for your success including industry leading on-the-job training and personal development
• Support to attain competencies in performing the PLO role
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
If you are highly motivated, with a passion for effective customer service please apply now!
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
No Agencies or Agency representations thank you.
• Great opportunity to build your career within the Health Industry!
• Contract role with the possibility to extend, for the right person
• Salary sacrifice (up to $15,900)
Who are we?
AusHealth Hospitals began its journey in 1985. Since then, we have expanded to be a trusted partner to over 50 Hospital and Ambulance services nationally. Our delivery model is tailored to each individual client partnering from when a patient first presents to collecting aged debts and everything in between.
How will I help?
We are seeking for self-motivated and pro-active individual to join our team based on-site at Toowoomba Hospital. This role will be for 6-months, starting January 2024, for a Maternity cover, with an outlook to become a full-time, ongoing position.
Managing a portfolio of accounts, you will:
• Liaise closely with patients, relatives, admission office, ward staff & health funds.
• Meet patients in the hospital to obtain financial consent, relevant admission & private health insurance paperwork to collect fees.
• Provide exception customer service through building and maintaining effective relationships.
• Maintain Confidentiality of patient records
What will my day to day look like?
Your responsibilities include but are not limited to the following:
• Liaising with patients, Medical Consultants, and external organisations relating to hospital fees and charges (face to face or over the phone)
• Undertaking inbound and outbound calls as well as meeting with patients at the hospital
• Identifying patients that need to be visited and prioritising hospital & patient visits.
• Assisting with the resolution of account queries for patients and Health funds.
• Ensure all contractual requirements, Privacy and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
• Prior experience in a similar healthcare role (desirable, but not essential)
• An understanding of private health insurance cover and associated processes
• Excellent interpersonal and communication skills
• Exceptional organisation and time management
• Excellent computer literacy skills with proficiency in the MS Office suite (Essential)
• Resilience in having challenging conversations and ability to empathise with vulnerable customers including those facing hardship.
• Ability to work collaboratively with a multi-disciplinary team.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail
• A second language or Certificate III in Mercantile Agents will be highly regarded.
So, why join us?
• Support for your success including on-the-job training.
• An attractive remuneration package
• Industry leading training and personal development
• Support to attain a certificate in Financial Services (Mercantile Agents)
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
If you are highly motivated, with a passion for effective customer service please apply now!
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
Shortlisting will commence immediately, so early applications are encouraged.
No Agencies or Agency representations thank you.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered
• Great opportunity to build your career within the Health Industry!
• Salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay.
• Access to package meal and entertainment expenses via salary packaging
• Access to Wherefit, a discounted workplace health and fitness program
• $36.80 - $39.40 per hour + Salary Packaging options
At AusHealth, we have a Full-Time role available in our Head Office in Underdale, as a Workforce Planning & Rostering Coordinator, where you will:
• Manage day to day roster changes for our Patient Liaison Team
• Forecast and schedule rosters across multiple Client sites Nationally, ensuring optimal workforce deployment.
• Ensure seamless service delivery to our clients while enhancing operational efficiency
• Strengthen workforce planning initiatives and contribute to continuous process improvement
• Uphold AusHealth’s values in everything you do
Operating across 7 days a week between the hours of 7:30am and 5:30pm, on a rotating roster including weekends and public holidays as required. Relevant penalties apply for late shifts, weekends, and public holidays.
To be successful in this role, you will have:
• Experience in forecasting, demand planning, and roster management within a complex environment
• Exceptional interpersonal and communication skills, with the ability to build strong, positive relationships across all levels of the organization
• Skilled in Microsoft and a variety of digital applications
• A proactive problem-solver with sound judgement and discretion
• A strong commitment to people’s wellbeing, coupled with a genuine customer-focused approach
• Ability to work both independently and as part of a collaborative team
• Impeccable organizational skills, able to juggle multiple priorities while maintaining a professional demeanour
• A lifelong learner, ready to grow and contribute to a values-driven team
So, why join us?
• Support for your success including on-the-job training
• An attractive remuneration package.
• Access to our Employee Assistance Program
• Annual Flu Vaccinations.
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
Applicants will be required to provide a current National Police check, and Evidence of right to work in Australia and a satisfactory pre-employment drug and alcohol screening prior to appointment. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered
Are you a dynamic sales professional with a passion for workplace safety?
Are you a highly organised and motivated person wanting to make a difference?
We’re seeking a results-driven Sales Specialist to promote drug and alcohol testing services and cutting-edge testing equipment.
Join a successful company where profits go to medical research.
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
Our services include:
• Drug and alcohol testing, programs, and policies
• Drug and alcohol testing products
• Wellness checks and Workplace
• Vaccinations Programs
About the Role
You will be responsible for providing a results-oriented experience, promoting drug and alcohol testing services, along with advanced testing equipment.
What will I do?
• Drive sales of testing solutions to industries like mining, transport, and healthcare.
• Build lasting client relationships through tailored solutions.
• Stay ahead of market trends and compliance standards.
Essential Criteria
• Technical knowledge and expertise understanding drug and alcohol testing.
• Sales and business acumen.
• Interpersonal and communication skills, including strong negotiation skills the ability to build lasting relationships.
• Experience in sales, toxicology and occupational health.
What do I need?
To be successful in this role, you will have:
• Proven B2B sales experience, ideally in healthcare or workplace safety.
• Knowledge of drug and alcohol testing processes and equipment.
• Strong communication and relationship-building skills.
• Background in toxicology or occupational health is a plus.
What We Offer:
• Competitive salary + commission.
• Opportunities for growth in a fast-paced, impactful industry.
• The chance to make a difference in workplace health and safety.
Ready to lead the way in safety solutions? Apply today!
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in
Australia and maintenance of your vaccination history.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.
Do you have a passion for Customer Service and Sales?
Are you a highly organised and motivated person wanting to make a difference?
Join a successful company where profits go to medical research.
Exciting and fast paced industry
Be a part of a passionate and dedicated team.
Collaborative and supportive team environment.
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
Our services include:
• Drug and alcohol testing, programs, and policies
• Drug and alcohol testing products
• Wellness checks and Workplace
• Vaccinations Programs
Collaborating daily with the National Sales, Account & Customer Service Manager, Customer Service Team Leader and Customer Service Team.
About the Role
You would be responsible for delivering exceptional customer service, ensuring a customer centric approach to supporting external and internal stake holders and support the delivery of quality service and cross sales to AusHealth clients.
What will my day to day look like?
Your responsibilities include but are not limited to the following:
• Responding to customer enquiries and processing orders
• Plan weekly, monthly and annual drug and alcohol testing schedules for clients.
• Provide telephone support to drug and alcohol testing clients and provide solutions
• Follow up with new and existing clients on behalf of the National Sales Manager
• Provide support to National Sales, Account and Customer Service Manager
Essential Criteria
• Excellent computer literacy skills with proficiency in the MS Office suite.
• Previous experience in a sales, customer service or administration role is highly desirable
• Demonstrated customer service and sales skills including the ability to establish positive relationships.
• Well-developed interpersonal skills including written and verbal communication, negotiation and teamwork.
• Customer-focussed attitude.
• Ability to stay calm in stressful situation and trouble shoot
• High level of attention to detail and data entry accuracy.
What do I need?
To be successful in this role, you will have:
• Excellent interpersonal and communication skills
• Exceptional organisation and time management
• Demonstrated experience in a fast-paced role.
• Ability to problem solve and negotiate.
• High level of accuracy and attention to detail
• Helping clients resolve any issues related to their orders or bookings
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.