Careers
Work with us.
Good health starts here
We constantly assess mental happiness, rest levels, substance relationships and ergonomic safety within our own Australian offices.
We reward our employees
AusHealth holds quarterly Reward & Recognition programs to acknowledge the professional achievements of staff members.
We're here to support you
Every AusHealth employee has access to free confidential counselling – from work-related concerns to financial advice.
Advance your career with us
We provide all our employees with opportunities to thrive and progress in their specialisation throughout their AusHealth employment.
No matter your role, it’s easy to come to work knowing that you’re helping build a happier, healthier future for someone else.
Current vacancies
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth is an Australian medical research charity working for a healthier tomorrow. It has two commercial divisions; they provide revenue management services to healthcare providers and drug-testing services to workplaces.
All AusHealth’s profits go to medical researchers who are seeking cures for disease and developing Australia’s health tech sector. The organisation has been growing since 1985; in 2024, it donated more than $4.5m to medical research.
The Position
The Health Information Manager / Clinical Coder is required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM/ACHI classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Degree qualified in Health Information Management to be classified as a Health Information Manager
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
Reviewing medical records to ensure accuracy, completeness, and compliance with regulatory standards.
Participating in quality improvement initiatives to enhance patient care delivery.
Portfolio would include coding and auditing for preferred clients
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Case mix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Respectfully, no agencies or representations thank you.
- Are you process driven, and great with computers?
- Are you confident in using and learning new administrative systems?
- Are you passionate about working within the Health Industry?
- Are you self-motivated and pro-active?
- Do you want to be part of a National Company that has a great community feel?
If you answered "yes" to any of the above, then we want to hear from you!
Who are we?
AusHealth is an Australian medical research charity working for a healthier tomorrow. It has two commercial divisions; they provide revenue management services to healthcare providers and drug-testing services to workplaces.
All AusHealth’s profits go to medical researchers who are seeking cures for disease and developing Australia’s health tech sector. The organisation has been growing since 1985; in 2024, it donated more than $4.5m to medical research.
At AusHealth, we have full-time roles available in our Head Office in Underdale, as a Billing and Data Entry Officer, where you will:
- Submit medical claims to health funds via portals, email or post
- Liaise with health funds to check status of claims
- Invoice patients and/or NOK’s directly for medical services
- Demonstrate your excellent data-entry skills
What will my day to day look like?
Your responsibilities include but are not limited to the following:
- Communicating
- Liaising with patients and external organisations to obtain relevant information (insurance details & billing queries)
- Handling Debts and Accounts
- Invoice processing - ensuring all necessary documents are submitted to health funds, or patients/NOKs, to ensure revenue is collected in a timely manner
- Working with a variety of software's and systems, including Microsoft Excel and Collect
- Assisting with other admin duties when required
- Following Guidelines
- Ensure all contractual requirements, Privacy, and ACCC/ASIC Debt Collection Guidelines are adhered to
What do I need?
To be successful in this role, you will have:
- Excellent customer service, communication and interpersonal skills
- Ability to work autonomously
- Ability to work collaboratively with a team
- Ability to problem solve
- High level of accuracy and attention to detail
- Intermediate Microsoft Excel skills
You MAY also possess one/some/all the desirable skills we look for, including:
- Previous Health Fund claims knowledge
- A second language
So, why join us?
- Support for your success including on-the-job training
- An attractive remuneration package
- Industry leading training and personal development
- Support to attain a certificate in Financial Services (Mercantile Agents)
- Employment Assistant Program (EAP)
- Being an integral part of assisting our Scientific Research into Cancer and Diabetes
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
No Agencies or Agency representations thank you.
Do you enjoy communicating with people?
Are you self-motivated and pro-active?
Are you passionate about working within the Health Industry?
Do you want to be part of a National Company that has a great community feel?
Salary sacrifice (up to $15,900)
Flexible working arrangements including the option of compressed work weeks
If you answered "yes" to any of the above, then we want to hear from you!
At AusHealth, we have full time permanent roles available in our Head Office in Underdale, as a Collections Officer, where you will:
- Assisting with the resolution of account queries for patients and Health funds
- Communicate with external stakeholders including but not limited to Centrelink, Medicare, hospital finance staff and third-party financial counsellors.
- Monitoring and following up outstanding debtors' balances, processing of approved debt waivers and write-offs.
- Working with a variety of software's and systems, including Microsoft Excel and Collect
- Understanding reasons for arrears including financial hardship.
- Always maintain patient and client confidentiality.
What will my day to day look like?
Your responsibilities include but are not limited to the following:
Communicating
- Liaising with patients and external organisations relating to hospital fees and charges (over the phone and via email)
- Undertaking inbound and outbound calls
Managing Portfolio
- Following up and collecting outstanding debt from health funds, other third-party insurers, insurance companies, Workcover and patients according to the Debt Management
Policy to ensure maximum outstanding revenue is collected in a timely manner.
- Assisting with the resolution of account queries for patients and Health funds
- Working with a variety of software's and systems, including Microsoft Excel and Collect
- Understanding reasons for arrears including financial hardship
Following Guidelines
- Ensure all contractual requirements, Privacy, and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
• Excellent customer service, communication, and interpersonal skills
• Excellent ability to negotiate, problem-solve, resolve conflict and work in a high paced environment.
• The ability to have challenging conversations and empathy with vulnerable customers including those facing hardship.
• Ability to work collaboratively with a team.
• Intermediate Microsoft Excel skills
You may also possess one/some/all the desirable skills we look for, including:
• Previous Health Fund Inpatient billing or Collections experience
• Knowledge of the Debt Collection guidelines and legislation (Desirable)
So, why join us?
• Support for your success including on-the-job training
• An attractive remuneration package
• Industry leading training and personal development
• Support to attain a certificate in Financial Services (Mercantile Agents)
• Employment Assistant Program (EAP)
• Being an integral part of assisting our Scientific Research into Cancer and Diabetes
Appointment to this role is conditional upon the provision of a National Police Check, Working with Children Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
No Agencies or Agency representations thank you.
• Great opportunity to build your career within the Health Industry!
• Salary sacrifice (up to $15,900)
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces, hospitals, and healthcare.
With the profits made from our workplace safety services and billing resolutions, we fund ground-breaking medical research conducted right here in Australia.
How will I help?
We are seeking for a self-motivated and pro-active individual to join our team based at our office in Bowen Hills, QLD.
What will my day to day look like?
Over a rotating roster (between the hours of 7:30am and 6:30pm), that would involve rosters for Saturday's your responsibilities include, but are not limited to the following:
- Liaising with patients at the respective hospitals, Medical Consultants, and external organisations relating to hospital fees and charges (face to face at one of our client hospitals, or over the phone).
- Meet patients in the hospital to obtain financial consent, relevant admission & private health insurance paperwork to collect fees.
- Assisting with the resolution of account queries for patients and Health funds.
- Provide exception customer service through building and maintaining effective relationships.
- Maintain Confidentiality of patient records.
- Ensure all contractual requirements, Privacy and ACCC/ASIC Debt Collection Guidelines are adhered to.
What do I need?
To be successful in this role, you will have:
- Prior experience in a similar healthcare role (desirable, but not essential).
- Excellent interpersonal and communication skills.
- Exceptional organisation and time management.
- An understanding of private health insurance cover and associated processes (desirable).
- Excellent computer literacy skills with proficiency in the MS Office suite (essential).
- Resilience in having challenging conversations and ability to empathise with vulnerable customers including those facing hardship.
- Ability to work collaboratively with a multi-disciplinary team.
- Ability to problem solve and negotiate.
- High level of accuracy and attention to detail.
So, why join us?
- Increased take-home pay with access to salary sacrifice, as part of a Charity
- Access to Salary Packaging and Novated Leasing
- Support for your success including industry leading on-the-job training and personal development
- Support to attain competencies in performing the PLO role
- Employment Assistant Program (EAP)
- Being an integral part of assisting our Scientific Research into Cancer and Diabetes
If you are highly motivated, with a passion for effective customer service please apply now!
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, Working with Children's Check eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19.
No Agencies or Agency representations thank you.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Please provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Opportunities for ongoing learning and development.
Collaborative and supportive team environment.
Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annum
Who are we?
AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and hospitals.
With the profits made from our workplace safety services and hospital billing solutions we fund ground-breaking medical research conducted right here in Australia.
The Position
As a Clinical Coder you are required to assign accurate and timely clinical codes to episodes of care through analysis of clinical documentation using the ICD-10-AM ACHI 12th edition classification systems and applying the Australian and State Coding Standards.
Trouble shoot and problem solve issues relating to the clinical coding function making coding decisions in consultation with the Australian Coding Standards and Hospital guidelines. Some coding decisions may require escalation to the Coding Manager. The incumbent is expected to liaise with appropriate staff to achieve a resolution.
Participate in and contribute to quality activities in relation to coded data and the collection of quality health data.
Essential Criteria
• Certificate qualified in either Certificate IV in Clinical Classification or Diploma of Clinical Coding to be classified as a Clinical Coder
• Excellent communication skills, both written and verbal
• Demonstrated aptitude for problem solving and understanding unclear documentation within the medical record
• Strong attention to detail and an ability to stay focused for extended periods of time
• Ability to be team-focused and work independently
• Results-driven, innovative and resourceful attitude
• Prefer minimum of 2 years' experience within a hospital setting
You will make an impact by:
• Perform clinical coding at a high level, covering a broad Casemix.
• Using appropriate initiative, judgement and resources such as the Australian and State Coding Standards.
• Ensure the correct assignment and sequencing of Australian ICD – 10 AM codes and appropriate DRG assignment
• Undertake research as required to assist in making informed judgements relating to clinical documentation, code assignment and application of the National
and State Coding Standards
• Ability to work with limited supervision and demonstrate a commitment to learning and development in various areas of the role.
• Actively contribute to a safe and equitable workplace by utilising safe work practices and following policies and procedures
Get Rewarded by:
• Increased take-home pay with access to salary sacrifice $15,900 plus a $2,650 meals and entertainment allowance as part of a charity
• Competitive award-based salary
• Professional Development
• Employee Assistance Program
The office is conveniently located near public transport.
Appointment to this role is conditional upon the provision of a National Police Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history.
How to apply:
Kindly, provide a resume and a cover letter briefly addressing why you would be suitable against the criteria listed above.
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered
Bring your passion for delivering exceptional health-focused customer service to this role!
• Join a successful company where profits go directly to medical research
• Gain the recognition of an accredited qualification
• Enjoy flexible, casual hours and be rewarded with above-Award pay rates ($35.56p/h)
Who are we?
AusHealth is an Australian-owned health and wellbeing charity that provides high-quality services, products, and consultation for researchers, workplaces, and hospitals. Through the profits from our workplace safety services and hospital billing solutions, we fund groundbreaking medical research conducted right here in Australia.
The Opportunity
As one of our valued Technicians, your work will involve:
- Performing workplace drugs of abuse testing for breath alcohol, oral fluid, urine and/or hair.
- Maintaining the chain of custody of specimens and accurate records of all on-site visits.
- Organising the transportation of specimens to laboratories after collection as required.
As a casual specimen Technician, your working hours will fluctuate in line with our client needs and as such, there is no guarantee of regular and consistent hours.
You will need to be generally available 24/7 due to the nature of our work – this includes being available at short notice for incident response. Possession of a smartphone, current driver’s license and reliable vehicle is essential. Whilst not mandatory for all clients, a high number of our clients require staff to be fully vaccinated for COVID-19. Evidence will be required of this for specific clients.
About You
To be a successful member of our team, you will be comfortable to:
- Work autonomously and independently
- Follow clearly defined processes
- Pay strong attention to detail
- Solve problems and issues logically
- Communicate clearly and effectively
- Build rapport with a diverse audience and customers
- Provide excellent customer service
- Resolve issues and conflict
- Operate technology effectively such as tablets and testing equipment
- Operate ethically and strictly maintain privacy and confidentiality
- Work in a timely manner
Experience and training in the health sector, handling biological specimens and/or workplace safety will be highly regarded. You must be legally entitled to live and work in Australia and preferably be fully vaccinated against COVID-19.
To apply, please forward a cover letter and resume via “Apply Now”
Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.