Privacy Policy of AusHealth Hospital Research Fund (“AusHealth”)

Introduction

AusHealth, ABN 85 657 333 858, is committed to protecting your privacy and ensuring compliance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth). This policy covers the collection, use, disclosure, and protection of personal information obtained through both the AusHealth services and the “id&a” mobile application and any related products and services (collectively, “Services”).

Collection of Personal Information

AusHealth collects personal information to provide and improve our Services. This includes information such as your name, address, email address, telephone numbers, financial details, citizenship information, and may include sensitive information such as healthcare and medical records with your consent. Personal information is collected directly from you as well as through third parties and public documents as necessary.

When you use our Mobile Application, information such as your device’s IP address, device name, operating system, and location may be automatically recorded to identify potential cases of abuse and compile usage statistics.

Use of Personal Information

Your personal information is used to:

• Deliver and enhance the Services you have requested;
• Manage your account and provide customer support;
• Perform administrative functions such as billing;
• Communicate with you about Services or offers (subject to your consent);
• Enforce our terms and conditions;
• Respond to legal requests and prevent harm.

Disclosure of Personal Information

AusHealth does not disclose your personal information to third parties without your consent, except as required by law or as necessary to provide Services. Service Providers engaged by AusHealth are obliged to protect your personal information and are not authorised to use or disclose it for other purposes.

Data Security and Integrity

AusHealth employs reasonable safeguards to protect personal information from unauthorized access, misuse, or disclosure. We also take steps to ensure that personal information is accurate, complete, and up-to-date.

Access and Correction of Personal Information

You have the right to access and correct your personal information held by AusHealth. Requests can be made to our Privacy Officer, and we will respond within a reasonable period.

Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. After the retention period, personal information is deleted or de-identified.

Rights and Choices

You have the right to opt-out of receiving marketing communications from us and may request the deletion or correction of your personal information. AusHealth also respects your rights under the Australian Privacy Act 1988, including your right to access and correct your information.

Changes to this Policy

AusHealth may update this Privacy Policy periodically to reflect changes to our information practices. We will notify you of any significant changes by posting the new policy on our website and updating the date at the bottom of this policy.

Contacting Us

For any queries, concerns, or complaints about our handling of personal information or this Privacy Policy, please contact us at:

AusHealth Hospital Research Fund 65 Hardys Road, Underdale, South Australia, Australia, Postcode: 5032 Phone: +61 8 8132 7400 Email: privacy@aushealth.com.au

This policy is effective as of June 17, 2024.