EMERGENCY PATIENTS

Patients admitted to hospital via the Accident and Emergency Department, once settled into their room, will be visited by one of our International Patient Co-ordinators.

Our International Patient Co-ordinators will assist the Patient with finalising payment arrangements for their hospital stay.

This may involve:

• Contacting the international insurance or assistance company on behalf of the Patient
• Obtaining written guarantee for medical fees from the insurance company and / or Patient
• Providing medical details to the insurance company
• Finalising invoice
• Obtaining payment from the insurance company and/or Patient.